Frequently Asked Questions

Last Modified: December 23, 2022

What makes Fuel2Electric different?

Fuel2Electric is more than just a marketplace, it is the first multivendor marketplace dedicated to EV conversion.

For the first time,

  • You can shop everything you need for your EV conversion projects online, from different vendors, from one website, in one cart
  • You can compare products and reviews
  • You can submit your EV conversion project online and pose questions to multiple vendors at once
  • You will receive proposals from the vendors and experts interested in your project
  • Seamlessly you will save time and enjoy your EV drive faster


Fuel2Electric’s “your EV conversion project”, “compare” tool and reviews benefit customers and vendors facilitate collaboration between customers, vendors, and the whole EV conversion community worldwide.


ENTHUSIASTS, 

We Bring Together A Community, You compare And Get Answers!

What is “My EV conversion project”?

With “My EV conversion project” Fuel2Electric helps you to define your own EV conversion project, based on your requirements, your constraints, and your expectations.

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As soon as you order “My EV conversion project” we will drive you through :

  • The definition of your project and expectations
  • The publication of your project online
  • The comparison of the proposals you have received from vendors and experts
  • The orders management
  • The tracking of your progress until you hit the road

How does “My EV conversion project” work?

Fuel2Electric helps you define your EV conversion project and then publish it online.

Vendors and experts interested in the project submit confidential proposals through the platform.

From there, you

  • receive a notification every time a proposal is submitted for your project
  • exchange information with vendors and experts allowing you to select only the products and/or services you need


Fuel2electric will review proposals and will help you with any questions or concerns.

When your cart is ready, you checkout like any other online marketplace.

We calculate shipping costs and taxes.

We track shipping and payments while you prepare yourself for a new driving experience.

Can I buy “My EV conversion project” without a selected vehicle?

Yes, you can, however, it makes it easier to determine viability and cost if you have selected a vehicle.

Your EV conversion project typically starts when you have selected a vehicle for the project, with few exceptions

  • You want to replicate an existing project,
  • You plan to use an EV conversion kit already available.


Here are 6 valuable tips when selecting your donor vehicle :

  • Besides the motor unit, the exhaust, the gas tank, and sometimes the transmission, almost nothing else is removed from the car, that’s the beauty of it! On the other hand, you have to make sure everything else is in good condition to avoid added expenses and setbacks during the conversion and after.
  • Top 3:
    • Because you will have full torque at 0rpm, you need good brakes
    • Because the balance of the car will probably be modified (EV motors are lighter than ICE but batteries are heavy) you need reliable suspensions
    • Rust - as always
  • The driving experience, the performance, and the range of the vehicle will all be improved with manual transmission compared to an automatic transmission. No transmission is also an option.
  • The connection between the electric motor and the transmission requires an adaptor plate. Some are available on the market and others require to be 3D modeled before being custom made. To determine whether your adaptor plate is available for order send the reference of your transmission to the adaptor plate’s vendor.
  • Original power steering, heater, and AC rely on ICE motor and must be considered during the conversion.
  • Don’t rush your EV conversion project, take the time to select a good vehicle.


Because we understand that finding the perfect donor vehicle takes time, we can put your project on hold for 90 days until you can send us good pictures with great details of your vehicle. After 90 days, we will close your project. And you will be able to start a new project whenever you are ready. 

How much time does it take to publish a project online?

It usually takes between 1 week and 2 months depending on the complexity and the maturity of the project. We take the time to understand the project as clearly as possible before we publish it online.

Pictures are also very important and the quality and diversity of the pictures of the selected vehicle can also determine when the project is ready for publication.

How does shipping work?

The delivery address is determined by the customer at checkout.

Taxes and shipping are calculated at checkout based on the delivery address and included in the final price. Tracking numbers are available from your account: My Account / Orders.

When a service is included in a proposal, the vendor contacts the customer after checkout and calculates the cost of shipping offline.

How does return, refund and repair work?

For any of the products paid online, customers will request a refund of their order from their account: My Account / Orders.

Customers will explain the reason: “Wrong item”, “Wrong description”, or °Damaged item”, and specify their expectations to the vendor: “send a replacement if within the warranty”, “Repair and ship back” or “Give me credit for future purchase”. Comments are strongly recommended.

Vendors may promptly accept, calculate, and process returns, refunds, or repairs in accordance with the Terms of Used and Vendor’s Agreement.

The vendor may promptly route any payments to customers in connection with the transactions through the Fuel2Electric website or otherwise if all parties agree.

Fuel2Electric’s per-transaction fees cannot be canceled and are non-refundable.

EV Project application cost (“My EV conversion Project”) is not refundable.

How does cancellation work?

For any order completed online, customers will request the cancellation of their order directly from their account: My Account / Orders / Message / Open dispute.

Customers will explain the reason in the comment section.

Vendors may promptly accept, calculate, and process cancellation and refund in accordance with the Terms of Used and Vendor’s Agreement.

The vendor may promptly route any payments to customers in connection with the transactions through the Fuel2Electric website or otherwise if all parties agree.

Fuel2Electric’s fees cannot be canceled and are non-refundable.

Why are services paid offline?

Services included in a proposal are different from products,

  • For all parties involved in the project, it is preferable that the services are settled/paid directly between the customer and the Vendor after checkout.
  • Fuel2electric is an intermediary and charges a service fee only in this context.
  • After checkout, the customer and the vendor(s) confirm the terms of payment together.
  • Orders include the delivery by the vendor and the guarantees for which the vendor alone assumes full responsibility.

What are the payment methods?

All the products displayed on the website are paid in full by customers on the website when checkout with a credit or a debit card or other online payment method available at the time of the checkout. Off-line wires to Fuel2Electric may be relevant in some cases.

Services included in a proposal are not paid by customers on the website. The customer and the vendor(s) work together to complete the transaction after checkout.

What are Fuel2Electric’s fees?

For customers, Fuel2Electric’s service fee is 0% of the total price indicated at checkout (without shipping). 

For vendors: 4% per transaction until December 24th 2022, 5% per transaction starting December 25th 2022. 

Fuel2Electric’s fee is not refundable.

The offer "$1,000 off to celebrate 1000 followers" is only available on your EV conversion project confirmed with a builder on and through Fuel2Electric. It may not be used in conjunction with any other offer or promotion that we run on our website. $1,000 is a one-time discount on a complete EV Conversion that’s been approved and accepted. The offer is limited to only one "$1,000 off to celebrate 1000 followers" per order, per person, per address for the duration of the offer (If you place more than one order with us in the period the offer is running, you will only receive $1,000 once after your first order), until January 31st, 2023. This offer is valid from December 23, 2022, to January 31st, 2023. Products from the "Store" are not eligible for the "$1,000 off to celebrate 1000 followers" offer. 

VENDORS, 

You Sell, We Feature Projects, We Promote!

Why should I become a vendor on fuel2Electric?

  • It’s easy
    • Sign up, browse featured projects and submit confidential proposals for free
    • Sell your products and services on Fuel2Electric in one day, no custom development
  • You focus on your core business
    • Remain independent and provide after-sales technical support
    • Interact with the Fuel2Electric community about products and projects
    • We secure the order and payment, collect tax, coordinate shipping and promote your business
  • Join the first and only multi-vendor marketplace dedicated to EV conversion
    • Enjoy the process 
    • Grow your reputation

How do I become a vendor?

Free sign-up. Timely payouts.

Step 1: Apply for a vendor account

Because our goal is to build trust between our vendors and project owners, we set a high bar for the EV conversion community. FUEL2ELECTRIC will review your application and may ask you more details about your qualification, experience, and references.

Step 2: Create a vendor profile

Along with your business email address, you will provide phone number, identification, and bank account information where FUEL2ELECTRIC can send you proceeds from your sales (we strongly recommend Stripe)

Set your company profile: logo, contacts, experience, and shipping methods.

Step 3: create or import your catalog of products (we can do it for you)

FUEL2ELECTRIC’s “compare” tool is unique in the EV conversion world; we will make sure the attributes of your products are recorded correctly so your listing is easy to find, searchable, and available for comparison by customers.

Step 4: satisfy customers with prompt world-class service

We will send you notifications about new projects and new products.

You will send proposals to project owners and answer questions.

Be attentive and responsive. Take care of your products quality. Act fast.

Step 5: start selling

Can anyone sell on FUEL2ELECTRIC?

Fuel2electric provides a meeting place for enthusiasts and professionals.

Vendors on our website are independent professionals who offer services and/or products.

We require vendors and experts to provide certain information before they can sell on the website,  then we may in our sole discretion, decline an applicant.

We may suspend or terminate your use of the Website or any services immediately if we determine that:

  • you have breached the Vendor’s Agreement
  • your account has been or may have been used for deceptive or fraudulent, or illegal activity; or
  • your use of the Website has harmed or may harm any person or property.

How can a Vendor submit a proposal?

To submit a proposal, you must be listed as a Vendor

  • Create a new cart with products from the marketplace and/or your services. Or reuse an existing proposal,
  • From the project’s page of your choice, click on “Submit a Proposal” to convert your cart into a proposal,
  • Give a name to your proposal and validity date.

Confirm, that’s it!

If you are not a vendor, you can create a Wishlist, copy the link, and submit it in a comment, it works too!

How many proposals will I receive for My EV conversion project?

We publish projects that we consider mature, coherent and complete. However, Vendors are independent and Fuel2Electric does not guarantee a minimum number of proposals.

To prevent enthusiasts from not receiving a proposal, Fuel2electric advertises to vendors listed on the website but also to vendors not yet listed on the website. Each project is different, and some vendors have very little time, we make sure they understand the true value of each project.

As a vendor, what are my commitments?

There is no vendor's commitment to Fuel2Electric. The hosting of the vendor on the website is free and the vendor can close his account when he wishes (provided that he delivers the orders in progress).

However, From the moment I have sent a proposal to an enthusiast, I undertake to continue all my exchanges with this enthusiast through the website.

And even after I decided to close my account on fuel2Electric, I commit to the enthusiasts and customers of the website by

  • Delivering products and services ordered from the website,
  • Delivering after sales support and warranty on products or services sold on the website.

As an enthusiast, what are my commitments?

From the moment I have received a proposal from a vendor, I undertake to continue all my exchanges with this vendor through the website.

I undertake to comment and rate Vendors and Experts who have participated in one way or another in my project.